Retail department and super store company

Established in 1989, this company is Ghana’s biggest chain of retail department stores with a network of 41 retail outlets 3 Cash n Carry stores. Some other arms of this company are into electronics business, Hospitality, Travel & Tours Limited and Daily Care.

• Absence of a good and efficient Web Based MIS and Reporting system in this organization gave them no idea about important business indicators, daily metrics and KPIs mentioned below for their different channels in
  - grocery, garments, electronics, etc
  - Sales Overview & Details
  - Inventory Status
  - Costing
  - HR & Employee Details
• It was getting very difficult to identify the pain areas along with where and how to improve.
• They were managing with the standard set of reports coming from their ERPs and other auxiliary systems.
• Their primary objective was to have some good and simple Web Reporting & MIS system in place which would give them accurate & reliable output based on which further decisions in areas of sales, inventory, distribution, costing etc. could be taken for their multiple business channels.

• MyReport’s Web Reports & Dashboards proved to be hero here.
• The greatest advantage was business users and mainly the management got an access to centralized report repository over Web and the operational users over their favorite excel.
• They could easily login to a web portal from anywhere and any device to access, slice and dice and refresh the reports.
• This gave them an overview of the health and performance of every channel right from grocery to electronics to textile and garment to hospitality and much more.

• Powerful and quick decision making is extremely crucial in a retail industry, considering the dynamics changing almost every hour. This become possible with MyReport.
• Moreover, accuracy of data and numbers which is the key here, was attended to make it consistent.
• Business users saved a lot of time on manual report building and dispatching activities.
• Excel MIS and Web Dashboards are gets auto refreshed and updated at a pre-defined time and frequency.